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delivery & collection
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Delivery Methods
Delivery Methods
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Delivery FAQs
Delivery FAQs
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Delivery Methods
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Placing Orders
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Completed Orders
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Product Info
Product Info
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Placing Orders
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Returns & Refunds
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Returns
ReturnsReturn - Bought in Store
To return your item(s) bought in store for a credit note or where possible make an exchange, visit any Flannels store within 28 days of purchase.
If your item is faulty, we will provide a full refund. Please provide a valid proof of purchase, such as a till receipt or bank statement.
Unfortunately, you can't return swimwear, underwear, pierced jewellery, personalised or bespoke items, items which deteriorate or expire rapidly, magazines, items that are sealed for hygiene reasons, computer games with the seal broken or any items that have been inseparably mixed after delivery.
Please note: Items bought in store can only be returned to stores. You will not be able to return store products via post.
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Refunds
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Personalisation
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Personalisation
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Stores Information
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